FAQS

Quickly find answers to any of your questions with the FAQ section below, if you have anything more specific fill out the form on the contact us page.

How long does shipping usually take?

Please allow 3-7 days for your order to be shipped, we currently only deliver to the UK.

When your order has been confirmed, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier’s website.

Please visit our shipping policy page for more details.

How do I find my size?

We provide a detailed size guide so you can find the perfect fit. You can access the size guide on each individual product page.

What is your returns policy?

You can return items within 14 days of receipt for a full refund or exchange. Please ensure that the items are unworn, unwashed, and in their original condition with all tags attached.

For more information, please visit our returns & refund policy where there is a model returns slip in the event of a return.

How can I contact customer service?

You can reach our customer service team via email at support@originalparts.co.uk or through our contact form on the website.

We aim to respond to all inquiries within 24 hours.